1 Coworker, 1 Job: Mathieu

Hello, my name is Mathieu, and I joined éolane at the end of 2021. I hold the position of Infrastructure Engineer.

I studied in Perpignan, where I attended a specialized school in artificial intelligence and robotics. After completing my studies, I worked for various companies in diverse sectors, but what I always appreciated was being in a technical and innovative environment.

That's precisely what attracted me to éolane. The challenge was to switch to the other side as an infrastructure engineer since development and infrastructure are two opposing worlds in the field of computer science. To achieve this, I didn't hesitate to pursue personal training to gain credibility in the job market.

I joined éolane initially to work in R&D support. Today we are working for the éolane group, regardless of contractual affiliations.
I was very pleased to join the company as I had just come from a position where I worked almost entirely remotely, and I needed to regain personal interactions, colleagues, and real exchanges. Today, I have the autonomy I need to thrive in my role, and it fully satisfies me. 

I work on major infrastructure projects for the group, as well as smaller-scale projects such as developing automation tools that save time for users (e.g., automating arrivals/departures, managing WIFI keys). For instance, at the moment, I am working on a group monitoring solution that will allow us to monitor the infrastructure, meaning we can ensure the proper functioning of all IT equipment (servers, WiFi access points, etc.).

To achieve this, I travel to some sites in France to implement this solution, or I remotely assist IT teams with its implementation. I need to be pedagogical in explaining the new way of operating to other sites and getting them to accept the changes. Generally, things are going well; IT professionals tend to be open-minded about changes because the IT field is inherently ever-evolving.
Additionally, I am involved in daily user support; it is part of our DNA when working in a company. We need to build trust and provide solutions to the issues users face. If you don't respond to a user with a problem, they might stop seeking help and attempt to solve the problem themselves, which could pose security risks.
Today, both office and production users reach out to us when they encounter problems, and we are dedicated to finding solutions for them.

I work in an open space with the entire IT team. The working atmosphere is really good, and there is a lot of mutual support among us, with smooth communication. When asked what I like about éolane, I answer that I enjoy my work, and as long as I feel that way, everything is going well. 

One needs to have a certain level of technical knowledge and expertise, as it allows for more creativity and innovation in finding solutions to the problems at hand.
Being organized and, most importantly, agile is essential. Staying in one's comfort zone should be avoided, and instead, one should be willing to explore new territories to consider solutions that might not have been thought of before.
In this regard, experience and teamwork play a crucial role. Additionally, I always make an effort to understand the user's needs, why they are requesting something, and what is at stake. This helps me bring meaning to my work. 

In the field of IT, there is always a need to innovate to meet new demands. While this is not necessarily a constraint, one must enjoy searching and delving into problems. Often, I find solutions during my bike commute back home that didn't come to mind during the day.
However, I don't really see it as a constraint because I am passionate about what I do. I feel the need to see things through to the end; otherwise, I am not satisfied.

We have pain au chocolat (chocolate croissants) three times a week, so luckily, I can take advantage of my lunch break to do sports and continue to bike to work, rain or shine, or even in the snow!